Returns & Exchanges
At Echelon, we stand behind the quality of our performance gear and offer a 30-day window for returns or exchanges on all unused items. We want to ensure you have the right equipment to reach your peak potential without any obstacles.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and in its original condition.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing